The impact of cybercrime on the economy, personal lives, and our critical infrastructure is growing exponentially each year. Loss estimates are in the trillions worldwide. Two questions are not being addressed on a national level in the U.S. First, where does a consumer or small business call to report a crime and get help? And, what coordinated resources are available from federal, state and local law enforcement and consumer protection agencies? The Cybercrime Support Network (CSN) is providing a voice for the victims and building a national program to improve victim services and response for consumers and small businesses.